Full 911 Guide Resource Page
In case of an emergency, call 911 or University security at 507-389-2111.
Aggression - Immediate Threat
University Security
222 Wiecking Center
507-389-2111
If a student is exhibiting aggressive behavior, or you perceive a threat of violence or other unlawful behavior, call Security immediately. Security Patrol Officers and dispatchers are on duty 24/7.
Student Health
Students who exhibit symptoms of an illness or injury that affect their ability to participate and succeed in class.
Student Health Services
21 Carkoski Commons
507-389-6276
If a student is exhibiting physical or emotional symptoms of an illness or injury that prevents him/ her from participating in class:
- Refer the student to Student Health Services.
- Contact Security (2111) if the condition is serious or after hours.
Student Mental Health
Emotional, behavioral, or personal concerns that may be interfering with a student’s academic progress
Counseling Center
285 Student Union
507-389-1455
The Counseling Center offers a variety of free and confidential short-term, wellness-oriented services to help students improve coping and develop skills to achieve personal wellness and academic success. Services include seminars, wellness workshops, academic and personal skills instruction, group counseling, individual counseling, and referrals to campus and community resources.
If a student is in imminent danger of harming self or others or is experiencing a mental health crisis, call 911 or University Security (2111).
Missing Student
Concerns about a missing student or student’s welfare
If it is suspected that a student is missing:
- Contact University Security (507-389-2111) immediately.
Security will collect information, generate a report, and initiate an investigation. - Security’s investigation will use multiple resources to try and locate the student and verify the student’s safety.
- Should Security’s investigation determine that a student may in fact be missing, Mankato Police will be notified.
Interpersonal Violence
Violence Awareness & Response Program
218 Student Union
507-389-5127
Refer students impacted by sexual assault, intimate partner violence, stalking, or sexual harassment, for support, resources, and information referral.
Discrimination/ Harassment/ Sexual Violence
Office of Equal Opportunity & Title IX
014 Morris Hall
507-389-2986
The Equal Opportunity & Title IX office offers assistance to those who believe they have been discriminated against or harassed because of membership in a protected class. This includes, but is not limited to, race discrimination, sexual harassment, and sexual violence, such as sexual assault, stalking, and/or dating, intimate partner, and relationship violence.
Services include: connecting individuals with campus resources, facilitating academic support services, taking interim action, and investigating suspected violations of the nondiscrimination/harassment and sexual violence policies, including Title IX discrimination complaints. The office also facilitates the student Sexual Violence Prevention Training.
Contact staff for assistance with reporting and resources, or for consultation.
Faculty/Stafff Prevention and response to Sexual Harassment & Sexual Violence Resource
Resources
University Security
If a student is exhibiting aggressive behavior, or you perceive a threat of violence or other unlawful behavior, call security immediately.
- Phone number: 507-389-2111
- Address: 222 Wiecking Center
- Website
Student Health Services
If a student is exhibiting physical or emotional symptoms of illness or injury that prevents them from participating in class, refer the student to Student Health Services.
- Phone number: 507-389-6276
- Address: 21 Carkoski Commons
- Website
Contact Security (2111) if the condition is serious or after hours.
Counseling Center
The Counseling Center offers a variety of free and confidential short-term, wellness-oriented services to help students improve coping and develop skills to achieve personal wellness and academic success.
- Phone number: 507-389-1455
- Address: 285 Student Union
- Website
Services include:
- Seminars
- Wellness workshops
- Academic and personal skill instruction
- Group counseling
- Individual counseling
- Referrals to campus and community resources
Violence Awareness & Response Program
Refer students impacted by sexual assault, intimate partner violence, stalking or sexual harassment, for support, resources, and information referral
- Phone number: 507-389-5127
- Address: 218 Student Union
- Website
Accessibility Resources
If a student's disability-related barriers are impacting academic performance, contact or refer the student to Accessibility Resources.
- Phone number: 507-389-2825
- Address: 132 Memorial Library
- Website
An accommodation plan can be established to ensure equal access. Students needing additional services are provided resources and referral information.
Students experiencing medical emergencies, health-related absences lasting longer than two weeks, or pregnancy can contact Accessibility Resources for guidance, support, and faculty notification.
Office of Equal Opportunity & Title IX
Assistance is available to those who believe they have been discriminated against or harassed because of membership in a protected class. This includes, but is not limited to, race discrimination, sexual harassment, and sexual violence, such as sexual assault, stalking, and/or dating, intimate partner, and relationship violence.
- Phone number: 507-389-2986
- Address: 014 Morris Hall
- Website
Services include:
- Connecting individuals with campus resources
- Facilitating academic support services
- Taking interim action
- Facilitating student Sexual Violence Prevention Training
- Investigating suspected violations of nondiscrimination/harassment and sexual violence policies, including Title IX discrimination complaints
- Faculty/Staff Prevention and Response to Sexual Harassment & Sexual Violence Resource
Other Resources
CARE Team
Phone number: 507-389-2121
The Minnesota State Mankato CARE Team supports student success and campus safety through the following work:
- Meets regularly to review student referrals.
- Makes recommendations to provide caring, preventative, and early intervention to support students whose behavior is concerning, disruptive, or threatening.
- Provides consultation for faculty and staff.
- Provides support to those impacted by concerning behavior.
- Reviews and consults with law enforcement on threat assessment and response procedures.
The following student behaviors may warrant a referral to the CARE Team:
- Acts of physical aggression or other disruptive behavior
- Marked changes in personality, weight, grooming, sleep
- Rapid speech or delusional thinking
- Violent, angry, or hopeless themes in writing assignments
- Threats of harm to self or others
- Use or possession of weapons
Emergency Response
In today’s society, we must be more vigilant of surrounding influences that can affect the safety of our community. Medical emergencies, disasters, accidents, injuries, severe weather, and crime can occur at any time without warning. Working together, we can be prepared to respond to emergencies in a timely and coordinated manner. Familiarize yourself with the following:
- Emergency Response Guide – review regularly and keep the information accessible.
- Star Alert Emergency Notification System – sign up to receive text messages. Students, faculty, and staff can subscribe to Star Alert or change a text message number after logging in.
- Personal Safety & Alerts – When incidents occur on campus that may threaten the safety of the campus community, Security releases Personal Safety Alerts which are posted on the Security Website, on posters around campus, and by phone on the Personal Safety Hotline 507-389-2594.
Life Help: Emergency Resources for Students
Emergency support resources are available for students such as food insecurity, health and counseling, financial difficulty, legal support, and transportation along with donation opportunities to help students in need.
To submit a formal report of disruptive student behavior, contact:
- University Security: 507-389-2111
- Dean of Students: 507-389-2121
- Online form
To report or submit a complaint of sexual assault, stalking, dating, intimate partner, or relationship violence, discrimination, and/or harassment based on membership in a protected class, contact:
- Office of Equal Opportunity and Title IX: 507-389-2986
MavCARES is available for faculty, staff, students, and parents to share concerns about any student, including:
- Behavior concerns
- Not going to class
- Mental or physical health difficulty
Your note will be visible to the New Student and Family Programs staff, who will coordinate follow-up on your concern. MavCONNECT and MavCARES alerts are not monitored on nights and weekends. For evening, weekend, and urgent concerns, contact University Security at 507-389-2111
Bias Incident Support and Advisory (BISA) Team
Share a bias concern – Campus community members serve as a resource for any university stakeholder who has experienced forms of bias and hate crimes. Team members work collaboratively to address these reports and support those who are impacted. The team also works in collaboration with University departments to proactively educate the campus on issues of bias and promote prevention programs that help make the campus community more welcoming for all.
South Central Crisis Center
24-Hour Crisis/Warm Line: 877-399-3040 (for crises, support, information, or problem-solving assistance)
The Mobile Crisis Team is available 24/7. Meetings can be arranged at the student’s residence, a relative or friend’s home, an Emergency Room, or another type of facility if the student agrees to talk with a trained crisis counselor. In some cases, the student may be admitted to the South Central Crisis Center in Mankato for a short-term stay until the crisis passes.
Emergency Transportation Protocol
Employees should never personally transport a student or another employee to a healthcare facility for treatment of a medical or psychological emergency – including substance use, which adds to the unpredictability of behavior, the liability of having an employee involved in a crash due to distracted driving is too great. The condition of the person being transported could worsen en route, potentially placing the driver at risk of having an accident. The passenger’s condition may worsen and result in vomiting, seizures, loss of consciousness, self-harm, and/or harm to the driver.
In Case of Emergency – Call 911 or University Security at 507-389-2111
Law enforcement personnel or University Security can help determine the need for an ambulance. In certain instances, a cab or a friend/family member may provide transportation.
Confidentiality
The Family Educational Rights and Privacy Act and the Minnesota Government Data Practices Act prohibit disclosure of students’ educational records to a third party, including family members, without the student’s prior written consent. Certain expectations are permitted such as summoning police or contacting parents of a dependent student in an actual health or safety emergency. Data privacy laws also allow sharing of information between faculty and staff on a need-to-know basis. Counseling and health records are subject to stricter rules of confidentiality.
The Dean of Students
Phone number: 507-389-2121
Assists with student concerns, including but not limited to:
- Partnering with MavCARES and MavConnect staff;
- Offering information and referrals to student support offices;
- Co-chairing the Behavioral Consultation Team;
- Collaborating with offices across campus to address students in crisis;
- Assisting with follow-up after an incident; and
- Overseeing the student disciplinary process
Faculty and staff in every position on campus play an important role in mentoring students and supporting retention. Early intervention is key if a concern arises. Through teamwork, we can enhance student success.
Managing Classroom Behavior
- Instructors have the authority to set reasonable guidelines for behavior in class or online. Consider adding expectations and likely consequences for serious disruptions and academic dishonesty to your course syllabus and discuss them with students.
- Minor disruptions can be handled by a general reminder to the class about behavior. If the problem persists, speak with the student of concern privately and explain what needs to change. Indicate that further incidents may result in a report to Student Conduct.
- Major disruptions give instructors the right to dismiss the student from the remainder of the period that day, and until a prompt meeting can be arranged with the student. You may wish to include a colleague or your department chair in the meeting. Document the incident or report it to Security, depending on the level of severity. Save concerning communications from students.
- Alert Security to threats of harm to self or others at 507-389-2111 or dial 911 if there is imminent danger. The report will be forwarded to Student Conduct and the Behavioral Consultation Team.
Student Conduct Code
Read the Statement of Student Responsibilities for more information. Examples of violating behavior include, but are not limited to: academic dishonesty, substantially disrupting teaching or learning, hazing, illegal or reckless substance use, physical violence, riotous acts, theft, vandalism, arson, weapons, failure to cooperate with security, and non-compliance with disciplinary sanctions. All students, including those with a disability, are responsible for their actions and must fulfill expected standards of behavior. Through involvement in the disciplinary process, students learn new ways of relating to others while strengthening their comprehension of the rules necessary to maintain a safe environment conducive to learning and growth.